Terms of Use

You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for use by real estate investors, developers, brokers, and other professionals evaluating property in the United States, and is not directed to individuals under 18. By using the Service you represent that you meet these requirements and that all information you provide is accurate.

CityBrainz AI aggregates publicly available county property appraiser, zoning, flood, and other government data sources and combines them with AI-generated analysis (development feasibility scenarios, pro formas, narrative recommendations, comparable sales context, and related outputs, collectively “Outputs”) to help users evaluate real estate development opportunities in supported Florida counties.

The Service is a research and productivity tool. It does not perform appraisals, surveys, title work, environmental assessments, or any other licensed professional service, and nothing about the Service or its Outputs should be construed as the Company holding itself out as a licensed real estate broker, appraiser, engineer, attorney, or financial advisor.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate registration information and to keep it up to date. Notify us immediately at privacy@brainz.city of any unauthorized use of your account.

If you create or join an organization/team workspace within the Service, you understand that saved parcels, notes, comments, and searches within that workspace may be visible to other members of that organization, subject to the access controls the organization's administrator configures.

Paid plans are billed through our third-party payment processor, Stripe. By subscribing to a paid plan, you authorize the Company (via Stripe) to charge your payment method on a recurring basis at the then- current price for your plan, until you cancel. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

You may cancel a subscription at any time from your account settings; cancellation takes effect at the end of the current billing period, and you will retain access through that date. All fees are non-refundable except where required by applicable law. One-time or credit-based plans (e.g. an introductory search pack) are consumed as used and are likewise non-refundable once purchased. We do not store your full payment card details; those are handled directly by Stripe under its own terms and privacy policy.

The Service displays data sourced from third parties, including county property appraiser offices, county GIS systems, the Florida Department of Revenue, FEMA's National Flood Hazard Layer, HUD Fair Market Rent data, and similar public sources, as well as data derived from third-party mapping and AI providers. This data is provided “as is,” may lag the source system's live records, and is not verified or warranted by the Company for accuracy, completeness, or currency. The Company is not responsible for errors originating in third-party or government data sources.

You agree not to:

• Scrape, crawl, or use automated means to extract data from the Service outside of features we provide for that purpose;
• Reverse engineer, decompile, or attempt to derive the source code or underlying models of the Service;
• Resell, sublicense, or redistribute Outputs or underlying data as a standalone data product to third parties without our written consent;
• Share a single account or seat across more users than your plan permits, or circumvent usage limits;
• Use the Service to build a competing product, or to train a competing AI model;
• Upload or submit content that is unlawful, infringing, or that you do not have the right to share (including with other members of your organization);
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its underlying infrastructure.

The Service, including its software, design, trademarks, and the compilation and presentation of Outputs, is owned by the Company and its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service, and to use Outputs generated for your own account, for your own internal business purposes (including sharing a generated report with a client, lender, or business partner in connection with a specific transaction).

You retain ownership of any content you submit to the Service (e.g. notes, uploaded documents, comments). You grant the Company a worldwide, non-exclusive, royalty-free license to host, process, and display that content solely as necessary to operate and improve the Service.

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that violates these Terms, creates risk or legal exposure for the Company, or for any other reason at our sole discretion, including extended inactivity or non-payment. You may stop using the Service and close your account at any time via account settings or by contacting us. Sections of these Terms that by their nature should survive termination (including Sections 5, 6, 8, 10, 11, and 12) will survive.

To the fullest extent permitted by applicable law, the service and all outputs are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy. The company does not warrant that the service will be uninterrupted, timely, secure, or error-free, or that outputs will be accurate, complete, or reliable.

To the fullest extent permitted by applicable law, in no event will the company or its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of, or inability to use, the service or any output, even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the company's total aggregate liability arising out of or relating to these terms or the service will not exceed the greater of (a) one hundred u.s. dollars ($100), or (b) the total amount you paid to the company for the service in the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties; in such jurisdictions, the above limitations apply only to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use or misuse of the Service; (b) any decision or action you take in reliance on an Output; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

Please read this section carefully — it affects your legal rights and requires you to arbitrate disputes individually.

Except for claims that qualify for small claims court, or claims for injunctive relief to protect intellectual property or confidential information, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer or Commercial Arbitration Rules (as applicable), rather than in court, except that either party may bring an individual action in small claims court.

Class action waiver: you and the Company agree that any arbitration or proceeding will be limited to the dispute between us individually. To the fullest extent permitted by law, no arbitration or proceeding will be joined with any other, and there is no right or authority for any dispute to be arbitrated or litigated on a class-action, consolidated, or representative basis.

Opt-out: you may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing privacy@brainz.city with your name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved under Section 14 (Governing Law & Venue) instead.

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Subject to Section 13, you agree that any action not subject to arbitration will be brought exclusively in the state or federal courts located in Florida, and you consent to personal jurisdiction there.

We may modify these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice (such as an in-app notice or email). Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.

Questions about these Terms can be sent to privacy@brainz.city.